We would like to share with you a Special Alert from the FDIC (Federal Deposit Insurance Corporation) about increased reports of fraudulent internet banking transactions.

In most of the cases, fraudulent transactions were made from customers whose online business banking software credentials were compromised. In other words, computers were infected by malicious software, including Trojan horse programs, key loggers and other spoofing techniques, allowing thieves to steal account log-in information. Illicitly obtained credentials were then used to initiate fraudulent transactions (including wire transfers) and take over customers' accounts.

First General Bank is committed to providing you a secure online banking environment. In this regard, we have adopted such security procedures as an in-person enrollment policy, multi-factor authentication, strong/complex password requirement and call-back confirmation for wire transfer requests (our employee will contact you to confirm wire request initiated via online banking, and we reserve the right to not process the wire request, if contact cannot be made).

However, safe online banking cannot be assured without the safe practices by the online banking user. We would like to share with you some of the secure online practices. As an online banking user, adopting these and other online security practices will help protect your information, your computer, even yourself. So, please:

You can obtain additional information about protecting your internet and online banking security at

• http://onguardonline.gov/
• http://www.ftc.gov/bcp/edu/microsites/idtheft/
• http://www.fdic.gov/consumers/consumer/alerts/theft.html
• http://www.privacyprotection.ca.gov/

Working together, we can enjoy the efficient and convenience of technology, with minimal risks.