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| Privacy Policy Notice | ||||
| Yes, We understand… Privacy is very
important to you, and you have an expectation that the nonpublic
personal information that you provided to, or collected by us is
to be kept confidential. We value the trust you place on us and
are committed to safeguarding the confidentiality of your nonpublic
personal information, as well as that of our former customers and
those who request our service. Through this Privacy Policy Notice
we want to inform you what information we collect and how we use
it. |
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| What
Information We Collect We may collect “nonpublic personal information” about you from the following sources: - Information we receive from you on applications or other loan and account forms, such as your name, address, social security number, telephone number, date of birth, financial conditions, driver license number. - Information about your transactions with us or others, such as account balance, ATM, debit or credit card usage. - Information we receive from third parties such as credit bureaus about your credit history. |
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| What
Information We Disclose
We do not disclose any nonpublic personal information about you to anyone, except as required or permitted by law. We are permitted under law to disclose nonpublic personal information about you to other third parties in certain circumstances. For example, we may disclose nonpublic information about you to third parties: -
To assist us in servicing your loan or account with us. |
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| Our
Security Procedures We
restrict access to your personal and account information to those
employees who need to know in order to provide products or services
to you. We educate our employees about safeguarding customer information.
Employees who violate these standards will be subject to disciplinary
measures. Additionally, we maintain strict physical, electronic,
and procedural safeguards that comply with federal standards to
guard your nonpublic personal information. |
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| Availability
of Privacy Policy Notice
You may request a copy of our Privacy Policy Notice at any of our banking offices, by contacting us at 626-820-1234 or by writing us at the address listed in this Notice. The Privacy Policy Notice is also available when you establish an account relationship with us. Additionally, we will notify you of our privacy policy annually. This Privacy Policy Notice applies to consumers. If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this Notice. We reserve the right to modify our privacy policy and this notice. If we do so, we will notify you promptly.
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First
General Bank 1744 S. Nogales Street Rowland Heights, CA 91748 |
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On-Line
Banking Security Information |
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| First
General Bank has security infrastructure in place. You can be confident
that access to your accounts via our on-line banking program is private
and secure. First General Bank's systems are protected by a "firewall,"
allowing entry only to those who are authorized. Additionally, First
General Bank does not request confidential information from customers
via email or pop-up windows. While First General Bank works to protect your banking privacy, you also play a role in protecting your accounts. There are a number of steps you can take to ensure that your banking experience on the Internet is safe and secure. |
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| Some
On-Line Safety Tips for You: - Do not reveal your online password to anyone else. Your password is designed to protect the privacy of your banking information, but it will only work if you keep it to yourself. If you think your online password has been compromised, change it immediately online. - Do not walk away from your computer if you are in the middle of a session. - Once you have finished conducting your banking on the Internet, always sign off before visiting other Internet sites. - If anyone else is likely to use your computer, clear your cache or turn off and reinitiate your browser in order to eliminate copies of Web pages that have been stored in your hard drive. How you clear your cache will depend on the browser and version you have. This function is generally found in your preferences menu. - First General Bank strongly recommends that you use a browser with 128-bit encryption to conduct secure financial transactions over the Internet. - Installing and periodically updating anti-spyware, virus protection and firewall software. - Carefully reading all End User Licensing Agreements and avoiding downloading software when licensing agreements are difficult to understand. - Not opening e-mail from untrustworthy sources. If you receive e-mail that requests for your personal information and claims to be from us, please do NOT respond. As discussed, First General Bank does not request confidential information from customers via email or pop-up windows |
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| Resources:
Please visit the following websites to learn more about online fraud: - How Not to Get Hooked
by a ‘ Phishing’ Scam |
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To learn more about how we use your information, see our Privacy Policy